Terms and Conditions

1. Acceptance of Terms

By creating an account or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Eligibility

To use our Service, you must:

• Be at least 13 years of age
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using the Service under applicable laws

3. Account Registration

3.1 Account Creation

To access certain features, you must create an account by providing accurate and complete information. You may register using:

• Email and password
• Google Sign-In
• Apple Sign-In

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity.

4. Service Description

Dropin Card provides:

• Digital business card creation and management
• QR code generation and sharing
• NFC card sharing capabilities
• Business card scanning (OCR)
• Contact management
• Lead capture functionality
• Team management features (for applicable plans)

5. Subscription Plans and Payments

5.1 Free Plan

The Free plan includes basic features with limitations on the number of cards and features available.

5.2 Paid Plans

We offer paid subscription plans (Pro, Team) with additional features. By subscribing to a paid plan, you agree to:

• Pay all applicable fees
• Provide accurate billing information
• Authorize recurring charges

5.3 Billing

• Subscriptions are billed in advance on a monthly or annual basis
• Payments are processed securely through Stripe
• Prices are in Australian Dollars (AUD) unless otherwise specified

5.4 Cancellation and Refunds

• You may cancel your subscription at any time through the app
• Cancellation takes effect at the end of the current billing period
• Refunds are provided in accordance with Australian Consumer Law
• No refunds for partial subscription periods unless required by law

5.5 Price Changes

We reserve the right to modify pricing with reasonable notice. Price changes will not affect current subscription periods.

5.6 Free Trial

If you sign up for a free trial:

• You will not be charged during the trial period
• Your subscription will automatically convert to a paid plan at the end of the trial unless cancelled
• Trial availability and duration may vary

6. User Content

6.1 Your Content

You retain ownership of content you create, upload, or share through the Service ("User Content"), including:

• Profile information
• Business card designs
• Images and logos
• Contact information

6.2 License Grant

By uploading User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, display, and distribute your content solely for the purpose of providing and improving the Service.

6.3 Content Responsibility

You are solely responsible for your User Content and represent that:

• You own or have the necessary rights to use and share it
• It does not violate any third-party rights
• It complies with these Terms and applicable laws

6.4 Prohibited Content

You agree not to upload or share content that:

• Is unlawful, harmful, threatening, abusive, or defamatory
• Infringes intellectual property rights
• Contains malware or harmful code
• Impersonates others or misrepresents your affiliation
• Violates privacy rights
• Is spam or unsolicited advertising

7. Acceptable Use

7.1 Permitted Use

You may use the Service for lawful personal and business networking purposes.

7.2 Prohibited Activities

You agree not to:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to the Service or other accounts
• Interfere with or disrupt the Service or servers
• Scrape, harvest, or collect user information without consent
• Use automated systems to access the Service without permission
• Reverse engineer or decompile any part of the Service
• Resell or redistribute the Service without authorization
• Use the Service to send spam or unsolicited communications
• Create multiple accounts for abusive purposes

8. Intellectual Property

8.1 Our Intellectual Property

The Service, including its design, features, content, trademarks, and logos, is owned by Solution22 and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written consent.

8.2 Feedback

If you provide feedback or suggestions, you grant us the right to use them without obligation to you.

9. Third-Party Services

9.1 Third-Party Integrations

The Service may integrate with third-party services (e.g., Google, Apple, Stripe). Your use of these services is subject to their respective terms and privacy policies.

9.2 Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their content or practices.

10. Disclaimers

10.1 Service Provided "As Is"

10.2 No Guarantee

We do not guarantee that:

• The Service will be uninterrupted or error-free
• Defects will be corrected
• The Service is free of viruses or harmful components
• Results from using the Service will meet your expectations

11. Limitation of Liability

11.1 Exclusion of Damages

11.2 Cap on Liability

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR AUD $100, WHICHEVER IS GREATER.

11.3 Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer rights under the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.

12. Indemnification

You agree to indemnify and hold harmless Solution22, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your User Content

13. Modifications to Service

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

• Posting a notice in the app
• Sending an email to your registered address
• Updating the "Last Updated" date

Your continued use of the Service after changes constitutes acceptance of the modified Terms.

15. Governing Law and Disputes

15.1 Governing Law

These Terms are governed by the laws of Victoria, Australia, without regard to conflict of law principles.

15.2 Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through:

1. Good faith negotiation
2. Mediation (if negotiation fails)
3. Courts of Victoria, Australia (if mediation fails)

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

16.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in effect.

16.3 Waiver

Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

16.4 Assignment

You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.

16.5 No Agency

Nothing in these Terms creates a partnership, joint venture, or agency relationship between you and us.

17. Contact Us

If you have questions about these Terms, please contact us:

• Email: support@dropincard.com.au
• Website: https://dropincard.com.au
• Address: Solution22, Victoria, Australia